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Covid-19 Update

The health and wellbeing of our residents and staff continues to be our number one priority.

We recognize during this difficult time that communication is so important. This message provides a general overview of what is happening at Hawthorne Place Care Centre, in addition to our regular updates through voicemail and email.

Our Infection Prevention and Control measures are firmly in place and include:

  • Active screening of all residents and staff, at least twice daily
  • Daily rapid testing for all staff and essential caregivers, and as needed for residents presenting with any COVID-19 related symptoms.
  • Use of appropriate personal protective equipment
  • Enhanced infection, cleaning, and sanitation protocols

We strongly recommend you rely on reputable sources for information on COVID-19 such as Public Health Agency of Canada (PHAC), and Ontario Long Term Care Association (OLTCA) & Ontario Retirement Communities Association(ORCA):

Public Health guidelines include, wearing a mask, physically distancing, proper hand hygiene, not gathering in large groups, maintaining a small social bubble, and staying home if you are not feeling well.

To our incredible staff, we want to thank each of you for your hard work and dedication during these difficult times. Your commitment to providing excellent care and services to our residents is inspiring. You really are our Heroes!

To our families, we cannot thank you enough for your understanding and support. Please contact us directly if you wish to become an Essential Caregiver to your loved one. Alternately, we are equipped with iPads to help facilitate virtual visits and we are always happy to arrange a time.

Thank you to our entire community for your cooperation and empathy as we navigate these challenging and uncertain times.

And finally, we share the pain and suffering of those residents, families, and staff who are actively fighting the virus, and our deepest sympathies are extended to those families who have lost a loved one.

If you have any questions or concerns, please contact us directly.


Hawthorne Place Team


Tel: (416) 745-0811