Family Updates
Family members and loved ones are an important part of the circle of care for residents of Hawthorne Place Care Centre. Our family updates provide information and news about the home. If you have any questions/comments you would like to share with us or if would like to receive updates via email, please drop us a line at hawthorne@nygh.on.ca.
July Updates
Family Update – July 10 – Click to view
Past Updates
June
NYGH letter to families – June 17 – Click to view
Summary of Town Hall – June 22 – Click to view
Family Update – June 16 – Click to view
Family Update – June 17 – Click to view
Family Update – June 19 – Click to view
Family Update – June 22 – Click to view
Family Update – June 23 – Click to view
Family Update – June 26 – Click to view
Resuming family visits at Hawthorne Place during the COVID-19 pandemic
Hawthorne Place Care Centre will be gradually welcoming back visitors under strict new guidelines to keep residents and staff safe. At this time, visits will take place outdoors (weather permitting) to ensure physical distancing requirements are met. Each resident will have the opportunity to have one, 30-minute family visit before additional visits are scheduled. Visits will be scheduled on a first-come-first serve basis. To schedule a visit please contact: 416-745-0811 ext. 260
Changes to the visitor schedule may happen at anytime due to the current pandemic. Our priority is the safety of residents and staff.
Hawthorne visitor schedule (Phase 1)
Dates Number of visits per day
June 29 – 30 5
July 2 – 7 10
July 8 – onwards 15
Visitor Guidelines
| Outdoors | Indoors | |
|---|---|---|
| Number of visitors | 2 visitors are allowed | 2 visitors are allowed |
| Duration of the visit | Minimum of 30 minutes | Minimum of 30 minutes |
| Where should the visit take place | Designated outdoor area | Designated indoor area i.e. TV lounge |
| If the resident is bedridden | N/A | Visit can happen in the resident room |
| Scheduling of the visit ahead of time | Must be scheduled ahead of time | Must be scheduled ahead of time |
| Attestation of negative testing | Not required | Required |
| Screening at the front door | Must pass the screening | Must pass the screening |
| Mask for the visitors | Must have facial covering | Must have procedure or surgical mask |
| Who is responsible for providing a mask? | Visitors (home to provide if visitor forgets) | Visitors (home to provide if visitor forgets) |
| Hand hygiene | Yes | Yes |
| Physical distancing | Yes | Yes |
| IPAC education | Mandatory after screening passed | Mandatory after screening passed |
| Escorting the visitor | Yes – staff will escort the visitor | Yes – staff will escort the visitor |
| Staff supervising the visit | Provide privacy, supervise by checking in mid visit | Provide privacy, supervise by checking in mid visit |
| Essential caregiver | N/A | Schedule the visit time around care they provide i.e. feeding. Same visit time as any other visitor |
| Environmental cleaning and disinfecting | Clean and disinfect all surfaces after the visit | Clean and disinfect all surfaces after the visit |